To be successful in this role, you should be confident in managing engineering
teams at scale, in a hyper dynamic environment, while delivering a sublime,
premium quality product. Furthermore, it would be expected of you to build
repeatable and scalable engineering processes, aligned with concrete goals and
strict timelines. You would also be required to manage the engineering group
budget and build the engineering hiring capabilities to scale.

If you believe in a data-driven and people-centric engineering culture, that
provides freedom and independence to ownership-loving developers, and want to
build a development organization that continuously learns and improves,
without compromising on providing fast-paced and hyper-quality results, Vulcan
is the right place for you!

Responsibilities

* Lead a data-driven, fast-paced, and hyper-quality-driven engineering group.
* Oversee engineering processes, while continuously improving efficiency and quality.
* Foster and embrace innovation in any aspect of the group, product, technology and operations.
* Make sure that the different teams are in sync, working as a coherent unit and in the most efficient way.
* Monitor reliability and performance of all internal systems.
* Ensure compliance with security regulations.
* Design strategies for future development projects based on the company’s overall objectives and resources.
* Hire engineers and managers, and coordinate their training and on-boarding

Requirements

* At least 4 years as a Senior Director of Engineering or in a similar senior-level position in a fast-paced engineering organization.
* Superb leadership abilities and a strategic mindset and hunger for efficiency and improvement.
* Extensive experience with SaaS platforms and CI/CD methodologies.
* Proven track record of setting goals and KPIs and the supporting processes to meet them.
* Hands-on experience in back-end and front-end development.
* Good understanding of agile methodologies.
* Excellent project management skills.
* BSc/MSc in Engineering, Computer Science or relevant field.
* Data science and business intelligence experience – advantage.
* Cybersecurity industry experience – advantage.

The post VP of Engineering appeared first on TechMonster.

Vulcan cyber is looking for a builder, a leader, and an ambitious Head of
Technical Support to join our kickass team!

If you are a Vulcan, that means that technology runs in your bloodstream. It
means that being a team player is obvious for you, but you can also run free.

Feeling the vibe? Keep reading.

What You’re Gonna Do

* Recruit, manage and coach a team of 24/7 technical support engineers.
* Manage the flow of day-to-day operations, lead and prioritize workload and handle escalations.
* Responsible for new employee onboarding, ongoing training, and knowledge management.
* Collaborate on the product, process, and workflow improvements and act as the voice of customers in the organization
* Initiate, plan and execute cross-functional projects as part of Vulcan’s Support strategy
* Develop training manuals and troubleshooting procedures to help both employees and end-users solve issues.

What’s The Experience You Already Have

* 5 or more years of hands-on technical support experience in SaaS companies.
* 3 or more years as a Team Lead/people manager.
* Excellent verbal and written communication skills in English – MUST
* Experience in providing services to agreed SLA’s and to meet KPIs
* Experience scaling high-performance teams in a hyper-growth startup environment.
* Experience working directly with software developers and QA engineers as well as other technical and non-technical audiences.

What Gives You Some Major Credit Points

* Working experience in the Cyber-Security ecosystem.
* Experience building a 24/7 tier-1 support team.

The post Head of Support appeared first on TechMonster.

To be successful in this role, you should be confident in managing engineering
teams at scale, in a hyperdynamic environment, while delivering a sublime,
premium quality product. Furthermore, it would be expected of you to build
repeatable and scalable engineering processes, aligned with concrete goals and
strict timelines. You would also be required to manage the engineering group
budget and build the engineering hiring capabilities to scale.

If you believe in a data-driven and people-centric engineering culture, that
provides freedom and independence to ownership-loving developers, and want to
build a development organization that continuously learns and improves,
without compromising on providing fast-paced and hyper-quality results, Vulcan
is the right place for you!

Responsibilities

* Lead a data-driven, fast-paced, and hyper-quality-driven engineering group.
* Oversee engineering processes, while continuously improving efficiency and quality.
* Foster and embrace innovation in any aspect of the group, product, technology and operations.
* Make sure that the different teams are in sync, working as a coherent unit and in the most efficient way.
* Monitor reliability and performance of all internal systems.
* Ensure compliance with security regulations.
* Design strategies for future development projects based on the company’s overall objectives and resources.
* Hire engineers and managers, and coordinate their training and on-boarding

Requirements

* At least 4 years as a Senior Director of Engineering or in a similar senior-level position in a fast-paced engineering organization.
* Superb leadership abilities and a strategic mindset and hunger for efficiency and improvement.
* Extensive experience with SaaS platforms and CI/CD methodologies.
* Proven track record of setting goals and KPIs and the supporting processes to meet them.
* Hands-on experience in back-end and front-end development.
* Good understanding of agile methodologies.
* Excellent project management skills.
* BSc/MSc in Engineering, Computer Science or relevant field.
* Data science and business intelligence experience – advantage.
* Cybersecurity industry experience – advantage.

The post VP Engineering appeared first on TechMonster.