Fiverr is looking for a CRM Manager to join our Growth Team.
We're looking for someone who can plan, develop and implement marketing and
user experience initiatives, aimed to create better experiences in order to
increase the retention and conversion rates, and influence uplifts of customer
value and engagement.
The CRM Manager will be responsible for various plans and activities, from
idea through execution to post analysis, by utilizing the available channels
and initiating new ones, and for monitoring and optimizing our customer
performance.
We are looking for a motivated, innovative and results-driven person, with
passion for marketing, user experience and optimization.
Responsibilities
* Initiate and manage marketing and product activities aimed to improve retention and conversion performance.
* Collaborate with different business owners within the organization in planning, designing and execution of activities to support the company KPI objectives.
* Assist with development tasks related to CRM campaigns and other activities.
* Monitor activities performance and make recommendations for improvement.
* Daily work includes: operating an admin system, analysing & reporting, testing, project management and HTML coding.
* Meet daily deadlines and objectives in a fast paced environment.
* Understand the customer journey, from first exposure and into life cycle (360), while constantly testing and developing ways to improve it, working with various interfaces in the company.
Requirements
* At least 2 years' experience in marketing or user experience roles.
* Experience with HTML, responsive design and email marketing best practices.
* Experience with marketing analysis, working with large sets of data and numbers.
* Familiarity with data system concepts, databases, BI.
* English – mother tongue level.
Short Description
Fiverr is looking for a CRM Manager to join our team in Tel-Aviv!
PERKS
When you join our team, you're helping create opportunities for anyone in the
world to build their business, brand, or dream. Is there a more meaningful
benefit than that? To top it off we also have a tight-knit Fiverr employee
culture, team gatherings, a pretty amazing office-space (even if you're
working from home, we'll send the office to you), an opportunity to
participate in Fiverr's stock option plan, daily virtual workout inspirations,
ice cream delivered during hot summer months, and much more.
EQUAL OPPORTUNITIES
At Fiverr, we prioritize diversity. We celebrate difference and embed it into
every aspect of our workplace and product, as well as our community. Fiverr is
proud and committed to providing equal opportunity employment to all
individuals regardless of race, color, religion, sex, sexual orientation,
citizenship, national origin, disability, Veteran status, or any other
characteristic protected by law. In addition, Fiverr will provide
accommodation to individuals with disabilities or a special need.
