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Customer Focus R&D Group Manager

Check Point Customer Focus Group is searching for a talented Group Manager
with a passion to join our exciting and dynamic group.

We are looking for a person with a diverse set of capabilities that is able to
deep dive into the details of specific issues but also to understand and drive
product quality for the long term.

Major Responsibilities

* Managing a group in multiple locations (Israel, U.S. and, Canada).
* Hiring and growing the group members into leading positions (team lead, tech lead)
* Deep dive into the details of specific technical issues coming from customers
* Managing escalations with customers including interaction with C-level executives from Check Point and Customers’ side.
* Coordination between internal stockholders (support, R&D departments, Sales, and more)
* Drive product quality based on the feedback/issues coming from customers.

Desired Background

* Managerial experience – at least 2 years.
* Excellent client-facing and internal communication skills.
* Ability to lead and to ask questions in dynamic situations.
* Solid organizational skills including attention to detail and multitasking skills.
* Proven programming and networking skills.
* Excellent written and verbal communication skills.
* Fluent English.

Advantages:

* Experience with security products.
* Familiarity with Check Point products.
* High energy, assertiveness.

מספר משרה: 8819

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