Our Company is where we transform vision into reality. It's where ideas become
technologies, and cutting-edge technologies become solutions for animal care
and management.
We support farmers by providing real-time actionable information to help them
manage their herds.
Leveraging decades of Technological Research & Development experience across
many markets, technologies and species, along with development environments
and Quality Assurance, we are the world leader in the design, development,
manufacturing and delivery of solutions for animal identification, monitoring
and traceability. Our data-driven solutions are used by farmers, companies and
countries to manage hundreds of millions of animals worldwide.
The Global Customer Experience team is driving the design of After Sales
Strategies and is aiming to put customers at the center. The Customer
Experience team is leading global technical support processes, Knowledge
transfer and training development .
As the Global CX Animal Science Lead you will be the “Go To” person for
providing professional support and knowledge related to animal healthcare and
well-being for multi species solutions, working closely with cross
organizational commercial and customer facing teams.
Location global
Responsibilities
* Building a cross organizational Animal Science Community, connecting our technology value proposition with animal healthcare and wellbeing.
* Leading global initiatives for internal and external channels (i.e webinars, workshops, case studies & research activities) for providing professional insights, connecting animals with technology
* Working closely with Global Marketing on new market requirement definitions, representing the customer experience point of view
* Supporting new product introduction activities
* Gathering insights from customers and markets for validating new solutions, features, and services
* Supporting strategic projects across the organization
Requirements
* 3-5 years’ experience in Animal Science / Agricultural field
* Education
* Degree in Animal Science or related discipline
* Veterinary degree – advantage
* Experience working at global industries in customer facing roles
* Excellent interpersonal and communication skills
* Excellent English (working in a global environment)
* 20%-30% travel required
Advantage
* Experience with training and content development
* Experience within project management roles
* Background in Animal Health Field
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme
Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search
firms for employment opportunities. All CVs / resumes submitted by search
firms to any employee at our company without a valid written search agreement
in place for this position will be deemed the sole property of our company. No
fee will be paid in the event a candidate is hired by our company as a result
of an agency referral where no pre-existing agreement is in place. Where
agency agreements are in place, introductions are position specific. Please,
no phone calls or emails.
Employee Status
Regular
Relocation
International
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements
Shift
Valid Driving License
Hazardous Material(s)
Number of Openings
1
Requisition ID R132513
