Empathy is on a mission to help families with everything they face after the
loss of a loved one. With an exceptionally beautiful product, powered by tech
and driven by purpose, we provide peace of mind by guiding families through
all the tedious and time-consuming tasks that follow a loss, automating many
of the processes so that they can focus on what matters instead.
We are the first company to combine content, caring, and technology at scale
for families in need. We work fast, we take responsibility, and we have a big
vision with many interesting challenges along the way.
Business Operations and Strategy Team
We are building a mission-driven, impact-oriented group that values the unique
position that strategic thinking has with a growing start-up that tackles a
blue ocean industry with technology. We love lateral thinking and celebrate
curiosity, and promote proactive thinking.
About this role
We have an opportunity to bring change to some of the largest industries in
the world. In doing this, you will be responsible for drawing the company's
strategic path, using your ability to connect the dots between macro trends,
competitive landscape and Empathy's vision and mission. Your ability to
conduct thoughtful research and synthesize quantitative and qualitative data
into executable action items will be key, as your recommendations will be
closely circulated with our senior management.
More specifically, you will:
* Drive thought leadership cross-functionally across product, sales, and marketing.
* Conduct competitive analysis to address critical business issues and generate insights about client and industry business performance improvement using Empathy's solutions.
* Build and manage data sources and work closely with various internal teams to create best-in-class strategic analysis.
* Support business development work with key market insights.
You will enjoy the satisfaction of knowing you’ve got the best product,
engineering, and marketing people to take up on your recommendations.
What we’re looking for:
Must-have qualifications
* 3+ years of professional experience in management consulting, business operations, or corporate strategy.
* BA/BS in Business, Economics, Computer Science, or related field.
* Strong communications skills (both verbal and written).
* Proven record in establishing strategic frameworks.
* Developed analytical skills.
* Fluent in English.
Preferred qualifications
* MBA or MS.
* Experience working in consumer or healthcare sectors.
These professional traits are necessary for leaders at Empathy
* Have convictions and the desire to run them through thoughtful analysis.
* Transform ambiguity to direction.
* High level of ownership and accountability.
* Motivate by inspiring those around them.
* Expect and require innovation.
* Thoughtful scrutiny and attention to detail.
