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Salesforce Analyst/Admin for Partner Portal

As Acronis is dedicated not just to Cyber Protection but to the general
protection of its potential and current employees, recruitment and onboarding
process are being held online during the current global COVID-19 situation.

Acronis leads the world in cyber protection – solving safety, accessibility,
privacy, authenticity, and security (SAPAS) challenges with innovative backup,
security, disaster recovery, and enterprise file sync and share solutions that
run in hybrid cloud environments: on-premises, in the cloud, or at the edge.
Enhanced by AI technologies and blockchain-based data authentication, Acronis
protects all data, applications and systems in any environment, including
physical, virtual, cloud, and mobile.

With dual headquarters in Switzerland and Singapore, Acronis protects the data
of more than 5 million consumers and 500,000 businesses in over 150 countries
and 20 languages.

Our Cyber and Business Systems team is looking for a Salesforce Analyst/System
Administrator. This is a hands on position responsible for defining
requirements and implementation of Salesforce-based projects to support
Partner Portal feature delivery and maintenance requests.

Responsibilities

* Work with department head and subject matter experts to define project scope, structure, work plan and timeline using established tools and executing on the agreed upon plan
* Assist with technology estimates, manages low to moderate complexity technology solutions for projects to a full-scale deployment in a live environment
* Own functional tasks and deliverables, including: process definition, requirements gathering, vendor selection, fit/gap analysis, functional design, testing, training, reporting, support, and continuous improvement of business applications
* Create and maintain project, application and architectural design documents and Salesforce.com development best practices
* Manage Salesforce.com data feeds and other integrations. Evaluation, scope and execution of new configuration requests
* Handle all basic administrative functions including User account maintenance, Access and Securities, Reports and Dashboards, workflows and other routine tasks

Skills & Experience

* 2+ years as an admin in a highly complex Salesforce org
* Proven ability to design and implement new processes and facilitate user adoption
* Strong understanding of Salesforce.com best practices and functionality
* Strong data management abilities
* General background and understanding of project management and project documentation
* Ability to handle multiple, competing priorities
* Detail-oriented, organized, self-motivated, hardworking, and a great team player with excellent interpersonal skills
* Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership
* Salesforce.com certification (Administrator, Advanced Administrator) would be considered an advantage
* Experience with Jira or other project management platforms
* Fluent English

We Offer

* Recuperation Pay (‘Demi Havra’a’)
* Study Fund (‘Keren Hishtalmut’)
* Pension Arrangements (Managers Insurance fund or Pension Fund)
* Travel Allowance (‘Hofshi Hodshi’)
* Holiday Gift (New Year and Passover)
* Meal Card (‘Ten Bis’ or ‘Cibus’)
* Benefits are under discussion, they might be reviewed and re-assessed over time

מספר משרה: 8598

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