The Salesforce Expert is responsible for design, configuration and
implementation of Salesforce.com (SFDC) and supports the company business
strategies and objectives. This role provides technical consulting to relevant
business units, business users, and technical associates
Responsibilities
* Acquire and interpret business requirements, create a functional specification documentation, provide accurate estimates, and meet deadlines on deliverables.
* Work closely with business leadership, business analysts, developers, architects, and other key stakeholders in the design, configuration & build of SFDC.
* Mitigate significant risks associated with projects, which have a high technical complexity and/or involve significant challenges to the business.
* Ensure Salesforce data integrity.
* Participates in cross-functional teams that address strategic business issues involving CRM.
* Maintain and support custom objects, fields, user roles, profiles, workflows, email templates and applications.
* Guide the team in translating requirements into Salesforce configuration, identifying where custom development/integration may need to occur.
* Act as a Subject Matter Expert in the discovery and investigation of critical production problems as required.
* Make presentations to management, clients, and peer groups as requested.
* Provide tier 2, on-call support for critical web application problems and issues.
* Produce project management documentation, such as project plans/timelines, project requirements and acceptance criteria, status reports, budget reports and resource utilization reports.
* Manage Salesforce releases by using Salesforce Trust calendar & Salesforce release notes. Understand “What’s coming (and when)”. Present the new features to the relevant users & training.
Requirements
* Salesforce Administrator Certification.
* 5+ years of experience implementing, configuring or administering Salesforce.com
* 4+ years designing , maintaining & implementing Salesforce functionality.
* Knowledge of Salesforce Object Query Language (SOQL) – Big Advantage.
* Knowledge and understanding of the Salesforce.com platform, ecosystem and best practices
* Ability to coordinate with internal developers and SFDC professional services to provide solution suggestions and constructive feedback
* Experience documenting and analyzing processes, procedures, and/or policies
* Proven ability to understand business needs and translate them not only into processes that scale but also quickly deploy them in salesforce.com
Short Description
Fiverr is looking for a Salesforce Expert to join our IT team in Tel Aviv!
PERKS
When you join Fiverr, you’ll become an important member of one of the hottest
startups in the world. From day one you’ll be challenged to take risks, think
big, and make an impact while getting lots of love and support from the team.
A few of the perks you’ll receive include: competitive salary, an awesome work
environment with a company that loves its employees, and the eligibility to
participate in Fiverr’s stock option plan.
EQUAL OPPORTUNITIES
At Fiverr, we prioritize diversity. We celebrate difference and embed it into
every aspect of our workplace and product, as well as our community. Fiverr is
proud and committed to providing equal opportunity employment to all
individuals regardless of race, color, religion, sex, sexual orientation,
citizenship, national origin, disability, Veteran status, or any other
characteristic protected by law. In addition, Fiverr will provide
accommodation to individuals with disabilities or a special need.
