Moon Active is one of the world's fastest-growing mobile game companies,
providing entertainment to millions of active users across the universe. The
company is headquartered in the heart of Tel Aviv.
We are looking for a talented Social Media Specialist to join our amazing
team. You will be responsible for creating the best end-to-end experience for
players.
Responsibilities
* Build and foster relationships with the company's active community
* Plan engagement strategies across several social media and online channels
* Be responsible for the community development and engagement, including the design and execution of strategy
* Develop a professional, positive and enthusiastic voice to be used when communicating with the online community
* Grow our user base, work with the marketing team on their strategy for acquiring players. Provide effective research audit of market potential, key barriers to growth, consumer insights, competitive reporting & other key marketing requirements.
* You will be the focal point between the company and its players, responding to their requests and presenting comprehensive information regarding the products and services offered by the company.
* Sorting and funnelling customer issues that surface in the community to the proper place and escalation path and coordinating closely with various stakeholders.
Requirements
* Loves the social media space and has excellent knowledge of social media management tools and trends
* Excellent written and verbal communication skills in English
* Organized, flexible, and able to work with multiple stakeholders
* Highly skilled with social media and online communications
* Experience creating, moderating, or managing forums
* Strong sales and analytical orientation
* Can-do personality, creative, and committed to improve and continuously learn
