Bizzabo is seeking a UX Researcher that will answer the most challenging
questions we face in the world of professional events. You will support the
entire research process in this role, collaborating closely with cross-
functional counterparts in Product Management, Design, Marketing, and
Engineering to influence key strategy and execution decisions. You will help
define features and products as you spearhead a human-centered decision-making
process.
As a User Experience Researcher at Bizzabo, you will help everyone focus on
the user. You will create understanding and empathy around user needs and will
help the design and product teams make informed user-centered, data-driven
decisions. You will be a user advocate within the company by acquiring in-
depth knowledge about our user needs and motivations, and our business needs,
goals, and KPIs.
Your research will help us create useful, usable, and delightful new products
and features for people as well as continually innovating on our existing
products. You’ll inspire change at all stages of product development by
delivering compelling, written, in-person and visual presentations on your
findings.
Bizzabo’s all-in-one event software helps companies measure, manage, and scale
events towards key business outcomes—empowering every organizer, marketer,
exhibitor, and attendee to unleash the power of professional events.
Requirements
Responsibilities:
* Work closely with cross-functional partners (product, design, data, business, and development) to identify and prioritize knowledge gaps in our understanding of the user experience and conduct research that contributes to solving those knowledge gaps.
* Collect and analyze user behavior through different research methodologies such as data analysis, online experiments, lab studies, interviews, and surveys.
* Synthesize insights into the Product to support business goals.
* Provide the user perspective and communicate the most relevant industry and competitive insights to stakeholders in all departments.
* Develop research plans that span the full product development cycle and integrate User Experience Research into the development process.
Qualifications
* Bachelor's degree in Human-Computer Interaction, Visual Communications, Psychology, Sociology, or a related field or equivalent practical experience.
* 3 years of relevant experience doing research/UXR positions.
* Deep understanding of user-centered and data-driven design methodology
* Excellent presentation skills
* Broad experience of both qualitative and quantitative research methods, a strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
* Effective interpersonal, communication, negotiation, and collaboration skills.
Nice To Have
* Excellent working knowledge of statistics and the principles of experiment design.
* experience in research ops/building a research repository
* Strong background in product design (UI).
COMMUNITY DETAILS AND PERKS
At Bizzabo we believe that culture is more than just happy hour and a ping
pong table (though we do love a good ping pong tournament), we believe that
culture is everything we do and how we do it. Our values are what help to
guide us in our interactions with each other, our customers, and anyone who
crosses paths with Bizzabo. Bizzabo fosters an environment of communication
and trust. We don’t just offer the opportunity to share ideas, we encourage
you to own your ideas and bring them to fruition.
